Citizen Eco-drive Watch Is Not Working

by Linda Bonnette
(Morehead City, North Carolina)

Where can I send my Citizen Eco-drive watch to have the battery/solar cell (?) renewed. The solar cell is dead and will not keep any time.

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Citizen Eco-drive Watch Is Not Working

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Eco-Drive Skyhawk May be Dead!
by: AnonymousCarol

My Eco-Drive Skyhawk stopped working about six months ago, and dumb me, I actually forgot it was a perpetual battery and was thinking I needed a new battery!

Once I read the manual and saw that it likely could be be recharged, I sat it on a window sill and it's been there four days...and it's still not charged! Each day I come home to see the charge indicator at Level 2 and the watch is running, but it all goes blank when I try to set the time. We start over the next day.

Is it possible that the "permanent" battery is truly dead??

Response for George
by: Jay

George:

I read your comment about your Eco-Drive not working. If it has been in a drawer for a while and was never fully charged, then it will take more than 12 hours to come back to life.

I had someone swear that their Eco-Drive was "broken". I put it in a south facing window and forgot about it for a few days. When I went back to check it, it was working perfectly! So, depending on how fully charged it was and how "dead" it is, it may take a few days for it to start going again. I also had my first Eco-Drive sitting on my desk after a pin in the clasp fell out. It was in the light but it was not in a bright area. Same thing happened with that watch and it is fine now.

So, keep it in a bright south facing window for another day or two and hopefully you will find it alive and well in a few days! Take care.

Jay

Citizen eco drive watch
by: George

My citizen eco-drive watch is not working.
I have placed it under a light for 12 hours and stiil nothing
I only wear it on special occassions
It is only a year old

Eco-Drive Batteries Need Replaced By Citizen
by: Jay

Linda:

If your Eco-drive battery is truly dead, you will need to send it back to Citizen to be replaced. You can take it to a local Citizen watch dealer and they can take care of it for you. Also, if your watch is still under warranty - Citizen's five year warranty is one of the best in the watch industry - you may be able to get it fixed for free.

If you want to send it directly to Citizen, here is a link to their website where you can get instructions for sending your watch to them.

http://citizenwatch.com/COA/English/service.asp

By the way, you did not say how old your Eco-Drive is or how long it has been since it has been "charged". If the storage battery completely loses its charge it may take 3-4 days of sitting in a sunny window before your watch starts working again. If you haven't tried that yet, you might want to simply put it on a window sill for a few days and see if it comes back to life. I have done that on more than one occasion after someone told me their watch was "dead".

Hope you get your watch going again. I have several Citizen Eco-Drives and I wear them all the time. They are great watches. Take care.

Jay

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